Introduction

Welcome to Merlin Global (https://www.ourmerlin.com/home). This site is owned and operated by Phoenix Payments Limited (“Merlin Global”, “we”, or “us”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website or use our services, hereafter referred to as the “Site”. We understand the importance of protecting your privacy and are committed to ensuring the confidentiality and security of your personal information.

Collection of Personal Information

We may collect personal information that you provide to us when you interact with our website or services. This includes information such as your name, email address, phone number, and any other details you choose to provide. We may also collect information automatically when you use our website, such as your IP address, browser type, and device information.

How we Collect your Data

We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. These technologies help us analyze trends, administer the site, track users’ movements, and gather demographic information.

Use of Personal Information

We use the personal information we collect for various purposes, including:

a. Providing and improving our services:
        We may use your personal information to deliver the services you request and enhance your user experience.

b. Communication:
         We may use your contact information to send you important updates, newsletters, or promotional materials.

c. Analytics and research:
         We may analyze user behavior and trends to improve our website and services.

d. Compliance with legal obligations:
        We may disclose personal information to comply with applicable laws, regulations, or legal processes.

Sharing of Personal Information

We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your personal information in the following circumstances:

a. Service providers:
         We may disclose your personal information to trusted third-party service providers who assist us in operating our website and delivering our services.

b. Legal requirements:
         We may share personal information if required by law or to protect our rights, property, or safety, or that of others.

c. Business transfers:
         In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction.

Information Correction, Erasure, and Updates

We provide users with the right to correct, erase, or update their personal information. If you wish to correct, erase, or update the information we have collected from you, please contact us at [contact email] with your request. We will promptly respond and make the necessary changes as required by applicable laws and regulations.

Data Security

The protection of your information is our top priority. We have designed and adopted technological and organizational procedures to safeguard your data. It is important to note that while we make efforts to protect your data, security measures are not impenetrable. As a result, we cannot guarantee the absolute security of any information collected or transmitted to our Site. By using our Site, you consent to the transmission of your data at your own risk.

Additionally, if you have registered for an account on our Site, you should not share your password or username with any other third parties. It is your responsibility to keep this information confidential.

What are your Rights

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

a. The right to access, update, or delete the information we have on you.

b. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

c. The right to object. You have the right to object to our processing of your Personal Data.

d. The right of restriction. You have the right to request that we restrict the processing of your personal information.

e. The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format.

when we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. Please note, that we may not be able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.